Tickets in system dont match the reporting

  • 12 November 2015
  • 1 reply
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Group Ticket summary does not reflect actual tickets in fresh desk


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1 reply

Userlevel 3
Badge +10

Hello Karen,


We had some sync issues with the older version of the reports but now we've another improvised version of the reporting bundle which is updated on a regular interval. Here's the link to the self-help articles on the new reporting module.


Cheers!