Time tracking through API

  • 12 October 2015
  • 1 reply

Where in the API can I access time tracked against a ticket? Listing a ticket does not output any information on time tracked against it. Am I missing something?

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1 reply


There are APIs to list time entries added to a ticket.

Sample Curl:

curl -v -u user@yourcompany.com:test -H
"Content-Type: application/json" -X GET https://domain.freshdesk.com/helpdesk/tickets/41/time_sheets.json

Doc Reference: http://freshdesk.com/api#time-entries