First time messaging here.
By default, Help Widgets have a field in them that is called “Your Name”. I need to translate this field label to another language (in this case, Finnish).
However, I cannot find the field in either Ticket or Customer fields to rename it. Adding Finnish as a secondary language in the system did not update it in the widget either.
Widget is used outside Freshdesk Portal.
Any advice would be appriciated!
Best answer by hemanth.ramyaView original