Best answer by Keer
View original
Best answer by Keer
View originalHello
Can you confirm if you added translations for the ticket fields as well? If so, it ideally should reflect:
Can you check the file once as I see no file has been attached here.
In case if this is right and you are still facing the issue, I’d suggest you to write to support@freshdesk.com so that we can help you further.
Thank you,
Keer,
Freshdesk Community Team
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