Troubles with french translation (free plan)

  • 20 September 2022
  • 1 reply


After some mail xchange with Ajitha, she advised me to submit my request here because it will be taken up by Freshwork developers.  

I need to have this help text in french (2) as in this place (1)

Thanks 🙂

1 reply

Userlevel 5
Badge +6

Hi @jmd87fr 


Greetings from the Freshworks community!


We understand that the placeholder “Type something” for the description field is not translated despite the portal language not being in English. Our developers have acknowledged this as a bug and working towards translating the same. We could see that a ticket has already been created for this issue. We shall keep you posted with the updates.


Feel free to drop a note here incase of further queries.