Use of @Simonsays - Not Working for me.

  • 28 February 2019
  • 1 reply
  • 53 views

Can anyone let me know if you you have gotten the @Simonsays Email Commands feature to work? I have tired all manner of permutations of the command string and tokens and I simply cannot get it to work and FreshDesk Support has looked at this, but not responded.


If you have gotten this to work, please let me know what approach I should be using.


Thanks,


Len



This topic has been closed for comments

1 reply

You can close this out. @Simonsays is limited only to use by agents.