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users login log

  • 21 January 2021
  • 2 replies
  • 98 views

  • Apprentice
  • 0 replies

Hello

 

Is there a way to see or download a log of all users login? (not agents, normal users)

 

Yhank you very mych

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Best answer by Aldrin 9 February 2021, 00:02

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Userlevel 2

Hey @1la 

We currently don’t have a system to log all the information's about end-users(customers) login details with any of our plans in Freshdesk. However, you would be able to view/retrieve logs externally with your Identity Providers (SAML, OAuth, etc.) having an SSO setup for your customer on the portal.

Aldrin,
Freshdesk Community Team

 

Userlevel 1

I hope you would add this feature

 

 

 

 

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