I want to create a new custom_field by the name ''appname".I am using Advanced Rest Client for hitting API Requests. In the header part I am entering username and password in Base64 and in the Content-Type:application:json.This is the format of my Payload:
{
"helpdesk_ticket":
{
"description":"Details...",
"subject":"Support Needed...",
"email":"tom@outerspace.com",
"priority":1,
"status":2,
"custom_fields":{"appname":"u2opia"}
}
}
But the response either shows up a 500 Internal server error or
{
"logout": "success"
}
Please suggest how to include a custom_field while creating a ticket.
