V2 AP returns 404

  • 24 February 2022
  • 1 reply

The v1 api returns data without issue but after authenticating the v2 API returns a 404.  I’ve attempted this through postman and the CURL example. Any help is appreciated.


Best answer by hemanth.ramya 25 February 2022, 13:31

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Hello @gllowmas,


In general, the 404 status code is returned when the API request contains invalid ID/Freshdesk domain in the URL or an invalid URL itself. For example, an API call to retrieve a ticket with an invalid ID will return a HTTP 404 status code to let you know that no such ticket exists. In both the cases, can you share screenshots of the API request made and the response received to understand this better?

Looking forward to hearing your insights.