Viewing Tickets based on Filters

  • 12 March 2014
  • 1 reply
  • 20 views

I wonder where can I find a list with the filters that can be used in the api


I am would like to make a call and get the today tickets, open, with a specific pattern.


Is it possible to do this ? Or I have to download all and make the search mysqlf 


Thank you 


P.S. I'm not sure if this is the right place for this thread.


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1 reply

Userlevel 4
Badge +12





Hello,




First,my apologies for missing out on the update for this thread earlier. You might have figured out the solution but I just thought I'd put it up anyway. 




You can filter tickets using the Filter tickets API available in this doc : https://developer.freshdesk.com/api/#filter_tickets




Cheers!