We are sorry. You have been restricted from accessing this helpdesk page.

  • 12 October 2020
  • 97 replies
  • 1695 views


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97 replies

@alyssia.correa confirmed that it’s now working as expected- thank you!

Userlevel 4
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Hi @osalinas 

We have unblocked your account successfully, Can you please check and if you still encounter any issues please free to drop an email to support@freshdesk.com

 

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@alyssia.correa confirmed that it’s now working as expected- thank you!

Awesome @bennettvisitoraware - thanks for the update! 

Hi, Jim

@jim.stephen 

I have the same problem, need a rescue.

https://cenit-jp.freshdesk.com/

 

Thank you in advance!

 

Hello Jim @jim.stephen 

Support@freshdesk.com solved this problem for me today.

Now it works again.

 

 

 

Hi.

I have the same issue - https://gttlog.freshdesk.com/

Hi.

I have the same issue - https://gttlog.freshdesk.com/

@alyssia.correa  can you help me?

Good morning, 

 

I have been having this issue from last week Friday. I sent 2 tickets to support one left it open and another agent closed the ticket without solving the issue. We are doing some testing to implement this product. 

Can you assist me ASAP.

 

https://broadcom-assist.freshdesk.com/

 

 

 

 

@jim.stephen Could you check my reported issue above please.

Userlevel 4
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Hi @Broadcom We have unblocked your account successfully, Can you please check and if you still encounter any issues kindly DM, we shall have that checked. 

Hi there, 

 

Same issue here. URL : https://tekiemy.freshdesk.com/

Hi,

I have the same problem 

“We are sorry. You have been restricted from accessing this helpdesk page.”

przychodniegrudziadz.freshdesk.com

Userlevel 4
Badge +4

Hi @tekiemy We have fixed the issue you have reported regarding ticket creation from the support portal successfully, if you are still facing any discrepancies please free to drop an email to support@freshdesk.com

@Pooja Bernice 

 

Hello, our portal url is  easyby.freshdesk.com

And we are facing the same issue. User are not able to create the tickets. Please help to unblock.

Thanks.

Hello, same issue here: https://caajlh.freshdesk.com

 

Thanks in advance.

Anthony

Userlevel 4
Badge +4

Hi @EasyBy 

We have fixed the issue you have reported regarding ticket creation from the support portal successfully, if you are still facing any discrepancies please free to drop an email to support@freshdesk.com.

Userlevel 4
Badge +4

Hi @nikas 

We have fixed the issue you have reported regarding ticket creation from the support portal successfully, if you are still facing any discrepancies please free to drop an email to support@freshdesk.com.

Userlevel 6
Badge +6

Hi @jim.stephen, please can you help @ahayes resolve the issue! Thanks for all your help in resolving this for our members 😊

Hi,

 

I’m having the same issue with https://islofficesol.freshdesk.com/

 

Thanks in adavance,

Rob

Hi, i have the same problem. Could you help, please? 

https://kuschnija.freshdesk.com/

Thanx a lot!

Peter

Userlevel 4
Badge +4

Hi @kenzie12345 We have unblocked your account successfully, Can you please check and if you still encounter any issues please free to drop an email to support@freshdesk.com

Hi, i have the same problem. Could you help, please? 

https://fordeer.freshdesk.com/

Thank a lot!!!

Userlevel 6
Badge +6

Hello @alexdinh @sshrmr @asiasoftcrm, thank you for letting us know. We’ll have them sorted out asap. @jim.stephen to the rescue 😄🙌🏻

@jim.stephen  Hi,

 

Im facing the same issue. the url is https://runningman.freshdesk.com/.

please unblock. thanks

Userlevel 4
Badge +4

Hi @adriprmn We have unblocked your account from our end, if you are still facing any discrepancies please free to drop an email to support@freshdesk.com.

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