When a customers try to opne a tickect they receive this message
"We are sorry. You have been restricted from accessing this helpdesk page"
Our url access is: rubika.freshdesk.com
Can you help me please ?
BR.

When a customers try to opne a tickect they receive this message
"We are sorry. You have been restricted from accessing this helpdesk page"
Our url access is: rubika.freshdesk.com
Can you help me please ?
BR.
HiÂ
We have fixed the issue you have reported regarding ticket creation from the support portal successfully, if you are still facing any discrepancies please free to drop an email to support@freshdesk.com.
Hi
Hola, también tengo el mismo problema en mi cuenta https://codhes.freshdesk.com/
por favor ayuda
Hi
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