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We are sorry. You have been restricted from accessing this helpdesk page.

C
Rank

When a customers try to opne a tickect they receive this message
"We are sorry. You have been restricted from accessing this helpdesk page"


Our url access is: rubika.freshdesk.com



Can you help me please ?


BR.

2020-10-12094852-403forbidden_50964.png

30 replies

jim.stephen
Userlevel 1
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Hi @nikas 

We have fixed the issue you have reported regarding ticket creation from the support portal successfully, if you are still facing any discrepancies please free to drop an email to support@freshdesk.com.

Cheers ! Jim Aswin, Freshworks Community
kenzie12345
Rank

Hi, also facing the same issue on my trial account

https://xxv-help.freshdesk.com/

please help

jim.stephen
Userlevel 1
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Hi @kenzie12345 We have unblocked your account successfully, Can you please check and if you still encounter any issues please free to drop an email to support@freshdesk.com

Cheers ! Jim Aswin, Freshworks Community
Codhes
Rank

Hola, también tengo el mismo problema en mi cuenta https://codhes.freshdesk.com/

por favor ayuda

jim.stephen
Userlevel 1
Badge

Hi @Codhes We have unblocked your account from our end, if you are still facing any discrepancies please free to drop an email to support@freshdesk.com.

Cheers ! Jim Aswin, Freshworks Community

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