Why is the top orange banner still here: Important: We are making Freshdesk more secure. Learn more.

Hi @reuven ,

Welcome to Freshworks Community 🙂

Thank you for bringing this to our notice. We value your feedback. Upon checking this, we got the information that deployment to remove the banner is already live in a few accounts. The fix will be released region vice.
 
Based on the information, We can confirm that the banner message will be removed by earlier Tuesday this week or by the end of the week. Once the banner message is completely removed globally, we will be sure to inform you in the same space.
 
We appreciate your patience.
 
Here’s to you,
Vidya D

Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :) 

Hi @reuven ,

Thank you for getting back, Sure your feedback is heard :)

We will update our product team on the same.

Here’s to you,
Vidya D

I second this - it is really annoying when this type of message displays, it should at the very minimum include a close option so the message could be removed.