Is is possible to get any data on how users are engaging with our in-app widget - the kind of help topics they are searching for, and trends?
Hello Andrew,
Apologies for not being active on this thread.
I believe your queries regarding this have been answered by our support team. Please reach out to support@freshdesk.com for any other questions or issues and one of our support ninjas will help you get it sorted.
Cheers!
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