You are not authorized to access this Freshchat account.

  • 13 January 2020
  • 1 reply
  • 102 views

Hi there,

I cannot login to my freshchat account anymore.
I'm always getting this message after using my login credentials:

"You are not authorized to access this Freshchat account."


I'm still getting e-mails about new tickets from customers.

Thank you.



1 reply

Hi Juan,


Are you still facing issues with logging into your Freshchat acconunt?


If yes, please drop an email to support@freshchat.com and one of our support ninjas would be able to resolve your issue right away.


Thanks!

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