You have been restricted from accessing this helpdesk page

  • 2 October 2020
  • 3 replies



Our clients have this incident:


Access to this help desk page has been restricted.


How can I solve that?


3 replies

Userlevel 5
Badge +9


We have raised a ticket to troubleshoot the issue you are facing with ticket creation from portal. We can communicate further via the same ticket for having a single point of contact. Thanks!          

It seems it's a very difficult forum to ask anything … we can ask any question regarding anything..i was trying to log in but definitely not

Userlevel 5
Badge +9

Hello @Ericjones,


That is unfortunate! Ideally, you should be able to create a topic with ease in our forums. If you are facing any trouble with Freshdesk, please drop an email to and we would be happy to help!



Freshdesk Community Team