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Audit Log Access

  • 11 May 2021
  • 1 reply
  • 19 views

Curious whether anyone has integrated the audit logs with an external log management/SIEM tool via API or otherwise. Thanks

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Best answer by hemanth.ramya 19 May 2021, 14:27

Hello @jxh99

 

Integrating audit logs with external tools seems to be a very interesting ask. At the moment, we do not support the audit logs feature via API and you can only export its data. You can check the possibilities of using this data in your external tools. 

 

For any further help, feel free to drop an email to support@freshdesk.com and we would be happy to help! 

 

Cheers,

Freshdesk Community Team 

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Userlevel 3

Hello @jxh99

 

Integrating audit logs with external tools seems to be a very interesting ask. At the moment, we do not support the audit logs feature via API and you can only export its data. You can check the possibilities of using this data in your external tools. 

 

For any further help, feel free to drop an email to support@freshdesk.com and we would be happy to help! 

 

Cheers,

Freshdesk Community Team 

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