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Create an assigned ticket Freshdesk API

  • 30 April 2021
  • 1 reply
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Dear,

 

I'm trying to make create an ticket and at the same time assign the ticket to an agent(no group, just a single user) using the Freshdesk API. So far I did not manage to do this myself. Can anyone help me?

 

Kind regards,

 

Gino

ginoschreuders@hotmail.com 

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Best answer by Keer 30 April 2021, 15:36

Hello @Gino_Schreuders, can you please share the API call and the response you are receiving so that we can have this checked further?

 

You can either post it here or mail it to support@freshdesk.com and we’d be glad to help you!

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Hello @Gino_Schreuders, can you please share the API call and the response you are receiving so that we can have this checked further?

 

You can either post it here or mail it to support@freshdesk.com and we’d be glad to help you!

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