Hi,
I am working on integrating our product to Freshdesk. I have most of the functionality working via FreshPlug. However, for one feature, I want to be able to save our product's API key somewhere within Freshdesk so that when the user clicks on a button then that will fire a request to our product with the API key. However, I dont know how or where to store my product's API key.
Yes, its easier to create a REST API to our cloud wherein we can map each Freshdesk agent to our API key and use that. But it would a lot cleaner, if I could save our API key somewhere on Freshdesk itself.
Is this possible? If so, how?
Regards,
-Chandra