Is it possible to set company/organization when using SSO by JWT? We have manage to set the “title” by passing a claim even if it’s not documented here: https://support.freshworks.com/support/solutions/articles/50000000670-how-to-configure-sso-with-custom-jwt-implementation
Best answer by JakobH
I can now answer this myself. Company is joined by the domain from users e-mail, so given that the company information is set up in Freshdesk and users e-mail matches one domain the user will be linked to that company.