Hello dears,
I tried to use webhook triggers to update ticket subject but it didn’t work and i tried all ways but nothing happen to ticket, and there is the screen shot of my configuration.
Thanks for help.
Updating ticket subject using webhook triggers
Userlevel 2
+6
Hi
I hope you’re doing well!
Greetings from Freshworks Community!
I understand your concern. This set up is perfect, but I could see that the API key field is empty. Have you removed that for posting it here? if not, please add your API key, it should work for sure.
Regards,
Jebas.
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