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Custom App could not be published

  • 10 July 2018
  • 4 replies
  • 47 views
J
Rank
Badge +4

Hello 

I try to publish my first Custom App which was successfully tested and packed.

I got this message without any additional information : 


Your custom app could not be published due to a technical issue.

Please resubmit the app in the developer portal. We are sorry for the inconvenience.

Custom App could not be published 


Any idea ? 

Am I suppose to create a ticket ? 



This topic has been closed for comments

4 replies

aravind.sundararajan
Rank
Userlevel 4
Badge +12

Hello,


Sorry for the trouble! Can you please wait for sometime and then retry publishing the app in your account? If that doesn't work, please drop us a note here.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
J
Rank
Badge +4

Sure, I can.

How much is "sometime" ? 1 hour ? 1 day ? 


aravind.sundararajan
Rank
Userlevel 4
Badge +12

Hello,


I tried adding a custom app to my test account and was able to publish without any issues. We might want to look into your app files to possibly determine the error. I've created a support ticket for you and one of our support heroes will get in touch shortly.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
J
Rank

Hi,


Please share your app details - name and id.



Thanks,

Janani. V

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