Freshdesk Custom Apps
Read any instructions or notes submitted by contributors before using a Custom App. You can modify plugs yourself, but a reference or thank you to the contributor would be nice.
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A one click button to keep track of the billable hours for your agents or clients. Instructions 1. Download the zip file.2. Unzip and open the .txt file3. Copy the code from the file4. Go to Admin->Integration->Freshplugs in you dashboard and click the new Freshplug button5. Give a Name and De...
Your customers can initiate a hangout with your agents right from their ticket in the Freshdesk support portal. This way, your agents and customers can set up a time for a hangout session and troubleshoot problems easily. Quick guide to set up a hangout widget on the end user portal Login to your s...
Prevent accidental attachment deletion by making sure that only your Admins can delete attachments. Instructions 1. Download the zip file.2. Unzip and open the .txt file3. Copy the code from the file4. Go to Admin->Integration->Freshplugs in you dashboard and click the new Freshplug button5....
1. You will first need to create an account at http://www.teamviewer.com/. 2. Once you have created your account, go to the management console at https://login.teamviewer.com/. 3. Click on your name in the top right corner and select Edit profile. 4. Select Apps, then click on Create script token....
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