Hello, I’m new user to fresh desk but I already use odoo software for customer Relation management. I have also read that fresh desk work same like odoo. If it is how much easy is to customize this app for nay business or customer.
Best answer by Keer
We’re glad to have you in our community. Yes, you can use Freshdesk do address your customer’s concerns effectively and set-up your support process. You can refer to this article to know more about the advanced features we have and see how you can use them to suit your use-case.
If you need any help in setting this up, you can always write to firstname.lastname@example.org and we’d love to assist you.
Have a good day!