It is bad enough that all of my helpdesk correspondence is being sign with : from paul "via freshdesk" and not with "from paul via cinemaplugins.com"
Now I have noticed that all my forum entries and solutions are being labeled as being from Freshdesk via google.
My solutions are not from freshdesk and my forum is not the freshdesk forum!
I am paying good money for freshdesk and everywhere I look, I am advertising freshdesk and not my own portal !!!! It looks extremely tacky and as if I am on a free platform. some of my clients dont know if I am cinemaplugins or freshdesk. I got a client addressing me as freshdesk !!
This has to stop.it is unbacceptable for a paid solution. I do not want to advertize for freshdesk, I dont need this branding confusion and I find it beyond cheeky that freshdesk is doing this to the SEO for what is essentialy my forum,my solution and my work. I am not freshdesk and I dont want to be branded as such.the damage is already done.
I see no way to prevent this via the admin settings and this practice has to stop.