I hard deleted a contact on Friday to be able to create a Agent account for the user. But the contact is still deleting , is there any way to sped up the process?
Best answer by Keer21 June 2021, 12:01
Hello @mc-spike, I hope you are doing well. The contact deletion time is directly proportionate to the attachments, tickets and other date associated with the user profile. If the intention is to convert a contact to an agent, you can simply use the button in the contact profile :
In this case, let’s have a ticket created on your behalf to check this further :) Thanks!
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