Hey guys,
A few weeks back I managed to get >90% of out last few years Zendesk tickets imported. Just finished the code to convert phone calls to tickets so I thought I'd import the last 3 weeks tickets, comes to ~250 so not many.
It doesn't seem to import any of them! They all error with:
"It should be one of these values: '[our list of call types]'
I'm hand checked the Zendesk tickets and for the most part they do have a call type that matches the list in Freshdesk.
I must be missing something if the import worked fine last time.
Regards,
Andy