Hello, I am Ozi Tech Business development officer, can the Freshwork CRM helps me automating my task or business? How it can be useful in improving my business.
Best answer by Aishwarya Parthasarathi
View originalHello, I am Ozi Tech Business development officer, can the Freshwork CRM helps me automating my task or business? How it can be useful in improving my business.
Best answer by Aishwarya Parthasarathi
View originalThe support team could answer the questios here too…
This would be good to help the community to grow.
But tell me, I am interested in automations too. What would you like to automate?
Here I am trying to use (started a few days ago), to automate sales e-mails, and whatsapp messages (Follow-up sequences).
Tagging a couple of product experts who can help here -
Hello there,
Greetings from the Freshworks Community.
We have different categories of automations available within the CRM. Please find the outline of each of them to get an idea and the relevant support articles to know the detailed information on them.
Support article link - How to configure a workflow?
Common use cases for workflows
Support article link - What are sales sequences? How to configure a sequence?
Support article link - How to configure a marketing journey?
I hope this gives an overview of the automations available. Please do have a look and let us know in case you’d like to have a deep dive on a specific module, we can connect with you to give a demo.
Cheers!
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.