Contact import failure

  • 2 September 2020
  • 0 replies

Userlevel 2

While trying to import a CSV file, the import would be progressed however end up in an error message - Contact import failure.

Reason: The import failure is because the number of tries to associate the same sales account against different contacts has gone more than 500+ times. We have an anomaly detector in our code, which will stop the import when the same record is getting updated more than 500 times. As a workaround, you can do a contact import by just mapping the contact fields, after the successful contact import, by going into the recently imported view, you can associate with the same sales account via bulk update.

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