Feature Request: Need way to "All" for Dependent fields with dropdown or multi-select

  • 23 March 2021
  • 1 reply

When a dependent field has multiple options, is there a way to always make all options in the dependent list?
For example in below, Campaign is dependent up on Source=Website.  I want all options of Campaign to be available always - even if I add more.  I have all checked now but when I add one, it is not automatically selected in the dependency and so people will always need to remember to go and update dependency.  Is there way to avoid this?


You can see once I add a new value it is unchecked at the bottom:


1 reply



Greetings from the Freshworks CRM team. 

Currently, we do not have an option to automatically add up the newly added choice in the dependent list as the requirements might differ from place to place. Therefore, it has not been selected by default. Whenever a new choice is added to the list, it has to be manually updated for the dependency to reflect.