Accessing Service Request Details Through API

  • 8 September 2019
  • 1 reply

Hey all,

Trying to get request details from the API for a Service Request.

Currently, I am getting all the information in red, like requester name, description, etc. But I can't find any way to get the "Request Details" through the API (in purple).

Does anyone have any experience with this?



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1 reply

Hi Joshua, 

For getting the details of requested items using API, please try a GET request to the below callback URL[ticket_id]/requested_items.json

Hope this helps.

Happy supporting!