The latest Multilingual notification update appears to have created a bug that has broken the "cursor position" feature on the Agent reply template.
No matter where the cursor is placed when saving, it defaults back to the beginning. This has caused our agents to mistakenly send unprofessional-looking emails that are not in the format we have approved/ our end users are accustomed to.
I have submitted a chat and ticket for this a week ago and have been repeatedly asked for time but with no answers or action.
