I am trying to figure out how to do an and/or statement for workflow Automator in order to consolidate about 60 workflows. I have only been working with Freshservice for about 3/4 months and have little to no experience in writing expressions.
Has anyone done this and how did you do it?
Apologies if I posted this in the wrong sub forum.
Best answer by zachary.kingView original
@jafozzie, when using the expression builder node you can use the if() function to write boolean (True of False) expressions. You can also nest those functions in a way that could almost replicate an And/Or but ultimately it is still a “True” or “False” statement.
For situations where you need a conditional that checks this “AND” that you will still need to use the standard conditional block and set it to match “All” conditions.
Consolidating 60 workflows into one will be a daunting task but might be doable for you usecase. Please do share your successes here as I am sure it will benefit the entire community.
Hope that helps,
Thanks for the guidance. This project will be an as time permits and I will let you know how it goes.