Are you using a CMDB?


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Has your organization discovered the “winning formula” for the CMDB? That rather than simply being a piece of the configuration management jigsaw and focused on data collection, the value of a CMDB comes from the use of the CI data it holds in supporting other IT capabilities such as: 

  • availability analysis and planning
  • impact analysis
  • architecture definition
  • understanding asset relationships 
  • cause and effect analysis 
  • risk analysis
  • cost allocation
  • contract management.

So are you using a CMDB and what for? Please share in a response.


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If it helps, here are some service configuration management data points from a recent AXELOS survey:

Practice

Working well

Needs improving

Will add

Considering

Can’t afford

Not needed

Don’t know

Service configuration management

17%

47%

20%

8%

1%

3%

4%

Userlevel 7
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Although we can’t assume that everyone “doing” service configuration management has a CMDB, nor that everyone with a CMDB is “doing” service configuration management. 

We are just starting this journey, at the piecing together the jigsaw stage so I’m interested to see what people come back with !

 

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