Question

Asset Audit Automation Workflow

  • 23 April 2021
  • 1 reply
  • 99 views

I’m the Asset Manager of my organization and I’m looking at automations to change asset states and flag users if their laptop hasn’t checked in after a certain period of time. I don’t see a way to add last audit date as a condition ie:

 

last audit date is greater than 30 days.

 

Is there something I’m missing or is this a feature that’s not available yet? 


1 reply

Userlevel 4
Badge +6

Hi Sevi,

 

Greetings!

 

This is currently not feasible within asset workflows. However, we have a workaround for you. You can schedule an analytics report to be sent to your email address on a periodic basis with the required data and take necessary action. Sample widget filter screenshot given below:

 

f0yCJdPeiNsEaBdiTPSa3_FdM01crzlj71wH1avx8kXlhoTVZQTpEyAohn9ya4CLKUz0m_Uv0jZ3ExDypwwZD9IGDDDlQXbplSb21Tfxn9gGctQMe2FtsGSpDF4M5BqGwbYUHMHO

 

We’ll take this as a feature request and forward it to our product team on your behalf. We hope this helps.

 

Cheers!

Sanofar

Team Freshservice

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