asset field in new ticket form

  • 18 June 2017
  • 2 replies
  • 35 views

How can i hide asset field from the incident form? I don't want my customers to see this. Any help?


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2 replies

Thanks bro. 

Hi Sameer, 


Navigate to Admin -> Field Templates, select the Description field and uncheck the Allow requestors to attach asset.

Hope this helps. 


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