While uploading the CSV to add the assets on to the systems , its giving date error.
attached is the error Message
Best answer by vishalnc
View originalasset import csv issue
Userlevel 1
+1
Userlevel 7
+14
Hello
Userlevel 1
+1
Hi
Helpdesk Rebranding
Userlevel 7
+14
I am going to guess that mismatch is the problem. I would say this is a bug and shouldn’t be happening. The import should take any date format or at least match what your freshservice settings are, in my opinion. So may I suggest you reach out to support@freshservice.com for some assistance with reporting the issue and see if they can confirm that is the cause of the failure and get it fixed. Tagging
Take care!
Userlevel 1
+1
The problem is resolved for me now, thanks for the support.
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.