Hi Community,
Has anyone had success with automatically associating multiple assets to a ticket based on the Requestor or Requested For using workflow automator/web request node?
We have certain service item that would benefit greatly from an automation like this.
Thank you,
Michael.
Hi
Depends on the specific use case you wish to solve I guess. It is for sure possible to add associate assets through web request. I have a flow that associates assets based the requested service item and use a custom object to manage the mapping of service items to applicable asset record.
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