Question

Azure Devops - Orch add attachment

  • 12 January 2023
  • 3 replies
  • 25 views

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Hello,

I’m trying to add an attachment using the App Node Azure Devops Orch Add attachment but I keep getting an error 403 you are not authorized.

 

Has anyone got this to work? The Create/Get Item works just fine.


3 replies

Userlevel 4
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Hi @choyt 

Currently Add attachment app action is not working as intended because the add attachment app action is looking for a base64 encoded API key.
This is been notified to the devs and the fix is being done.

Workaround : Please encode the API key in Base64 format and change it in the app configuration using the below link.

To encode in Base64: https://www.base64encode.org 

 

Hope this helps!

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I did just try encoding the api key from my profile and pasting it into the app settings but I'm still getting the same error.

Userlevel 4
Badge +5

Hi @choyt 

Apologies for the delay in response, But this should work, Can you try uninstalling and re-installing the application? It should be a Cache issue I suppose. The stale entries would be removed once you re-install the app. Please reach out to support@freshservice.com if you still face issues. We can check this further. 

Thanks!

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