The ITSM and IT support worlds have long had industry membership bodies such as HDI, SDI, and the country-specific itSMF organizations as mechanisms for accessing best practices, benchmarks, and future insights.
Are you a member (either individually or corporately) of an ITSM or IT support body? Please let us know if your answer is:
- Yes - why and what you receive
- No - why and what has stopped you (this might be that you once were a member)
Plus, what could this community learn from such membership bodies (good and bad)?
Hopefully you can spare a few minutes to respond. Thanks.