Trying to automate our onboarding but having an absolute nightmare with it.
I’ve created my onboarding stakeholder (just IT), Build kit etc and if I enter the details manually, everything works. However, if I use the csv bulk upload, the kit I have specified is not included.
It obviously works manually, so I don’t think my details are wrong. I cannot see any option to trigger the kit apart from what I have done.
Any ideas please?
Thanks
Miranda