We are using FreshDesk and need to manage assets related to FreshDesk activities. We need to manage our own assets and also assets that are at the customer sites. Assets: Software, Computers, Printers, Tablets, Phones,...
Best answer by viswanatha.mehtaView original
Yes! Freshservice can handle Customer/Requestor Assets.
The administrational activities will have to be done by Agents but the Assets themselves (hardware/software) can be tagged to Customers.