Can I customize the Service Catalog Page layout?

  • 10 March 2020
  • 1 reply


Apologies if this is the wrong place to ask as I'm quite new to Freshservice.


I find the cusomization options quite handy to be able to set out the portal as I wish.


What I can't find is anyway to customize the layout and page design of the Service Catalog Page beyond the "adjust which groups can see which service request"


For example I'd like to add a text paragraph to the Service Catalog Page to explain things to our users, as well as limit the number / potentially remove the options from showing unless the user clicked the Categories on the left.


I find it quite overwhelming when you click Service Catalog and all of a sudden there are hundreds of options all thrown in your face at once.





1 reply

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