We are using SSO to authenticate all of our users. If a Requestor visits the FreshService support portal they will remain in the support portal after they complete the SSO authentication. But if an Agent visits the support portal, after they login via SSO they are redirected to the agent portal. Is there a way for all users to redirect to the support portal regardless if they are a Requestor or an Agent?
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social LoginLogin for Freshworks Employees Login with LinkedIn
or sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.