For some reason public users cannot search the solutions site regardless even if the article is set to public.
This topic has been closed for comments
Hi Jason,
This is weird. I am converting this topic into a ticket. Support will be in touch with you shortly.
Thanks.Â
Hey Joseph
I checked your portal and none of the Solutions are Public. Seems like your Solutions are Agents only and nothing comes up for end users. I'd recommend that you login as an Agent and search in the Solutions section and it should be good.
Please see the screenshot
regards
Vijay

Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.