Change project status and delete project in Freshservice

  • 13 December 2021
  • 2 replies



I just can’t find how to change the status of a project in Freshservice. I can’t find how to delete them either. I could only find how to change the status of a task, but not the entire project. The project’s status doesn’t change to completed or something to that effect when all sub-tasks are closed. Surely there must be a way to do this?


Best answer by sanofar.allahpichai 18 February 2022, 17:10

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Userlevel 4
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Hi @MagaliHeroux,

In the new-gen project management feature, here is how you can change the status of a project and also delete it:

Click on the 3 dots … icon and click on ‘Delete’









Click on ‘Overview’ to change the ‘Status’









I hope this helps.


Thanks, for some reason I wasn’t seeing the 3 dots in this location, I only saw those that show up on the right of the screen…