Clear Field on Import

  • 27 February 2019
  • 4 replies
  • 34 views

Is there a way to clear a field on a csv import? We have created a requester field that may or may not have data.  I'l like to clear the field with a quick import.



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4 replies

Hi Mary,  

We do no support clear function over an import, however, I could see that you want to clear all the associated values with it so, I suggest you to delete and create the same field again and that should help you out.




There are only about 30 of over 17,000 that need to be cleared.  I'll do it manually.


Thanks.


Hi Mary,


If that's the case, we can make use of API's. Please reach out to support for assistance on the same.



Good to know.  I ended up doing it manually.  I will reach out to support if this occurs again.

Thanks!