Combine reports

  • 24 February 2020
  • 1 reply

is there a way to combine reports so I can have the Y axis total tickets and the x axis priority and have a line added to show the SLA for each priority

1 reply

Hi Hugh,

As already discussed on the support ticket raised, both Analytics and Custom Reports do allow you to create a graph of total tickets grouped by priority. SLAs are predefined hence we would suggest, showing ticket ‘Due by’ as a column in your report’s tabular data section for insight.

Best Regards,

Team Freshservice