We are looking at getting our Avast alerts configured in the Freshservice alert module.
There is no specific integration for Avast, but I thought we could use the custom integration.
However one of the requirements is “Copy the alert payload structure sent from your monitoring tool in JSON format and paste it below..”
We have reached out to Avast support to request this and they have told us lthey cannot output their alerts in JSON format.
I was wondering if anyone had come across this issue before and had any solution?
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