Consecutive failed logins limit exceeded, account has been temporarily disabled.

Hi Kishore,

Sorry for missing this thread.

When the consecutive failed login limit is exceeded due to incorrect credentials the agent profile would be disabled. I’m afraid there is no option to bypass this error at your end. However, our support team can always help to unlock the account on such occurrences. 

I hope our team helped you with it. Let us know if you need any further assistance. 

Thank you for using Freshservice!